Here are some guidelines for creating unique, hard-to-crack passwords: After a scan has been completed and you're sure that there isn't any malware on your computer, change your TeamViewer password by going to Extras > Options > Security > Personal password. Run a malware scan to be sure that malicious software hasn't been downloaded on your computer. Their support numbers are 1-80 (English) and 1-80 (Spanish) you can also submit a ticket.Ģ. If you suspect that your TeamViewer account has been hacked, there are several steps you should take to secure your computer and your account.ġ.
What to do if your TeamViewer account has been hacked Google will give you your IP address as the top search result. If there are logins from a strange location, your account has probably been hacked.ĭon't know what your IP address is? Type in "how to find your IP address" into Google search. Once you have the files open, look for any logins using an IP address other than your own.
Look in Files -> ~/Library/Logs/TeamViewer.Start the Console app (/Applications/Utilities/Console).Run the command teamviewer -ziplog (with root) on a command line.Open the files named Connections_incoming.txt and Connections.txt.How to access TeamViewer full version + Host module log files using Windows: Click on the tool kit symbol in the upper right corner.How access TeamViewer QuickSupport log files using Windows: How you access the files is different, depending on what operating system you use, according to TeamViewer. Take a look at the files that log the program's connections to your computer. You can do a little investigation to find evidence which may indicate a breach. There's no need to worry and wait to see if your TeamViewer account has been hacked. In an interview over the weekend, TeamViewer spokesman Axel Schmidt admitted that there had been a significant amount of account breaches, but blamed poor password choices and users with accounts which use the same credentials across different platforms.ĭespite this statement, many users with two-factor authentication enabled have reported being hacked. These claims range from hackers taking control of their PCs, to making purchases using user information to malicious malware installation. Users of TeamViewer have been blowing up Reddit, Twitter and other social media sites with claims that their accounts have been hacked.
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